FAQ

1. How long does it take to process and ship my order?

Orders are typically processed within 1-4 business days. Once your order has been processed, it will be shipped out and you will receive a shipping confirmation email with tracking information. Shipping times may vary depending on your location and the shipping method selected at checkout.

2. What shipping methods do you offer?

We offer several shipping methods to accommodate your needs. At checkout, you will be able to choose from standard shipping, expedited shipping, and international shipping options. Please note that additional fees may apply for expedited and international shipping.

3. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your package on our website or the website of the shipping carrier.

4. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer service team within 14 days of receiving your package. We will provide you with instructions on how to return your item for a refund or exchange.

5. Can I cancel or modify my order?

If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we may not be able to make any changes.

6. Do you offer international shipping?

Yes, we offer international shipping to select countries. At checkout, you will be able to choose your country from the list of available options. Please note that international shipping may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.

7. Are your products cruelty-free?

Yes, all of our products are cruelty-free. We do not test on animals and we are committed to providing high-quality, ethically sourced products.

8. How long does your gel nail polish last?

Our gel nail polish is formulated to be long-lasting and chip-resistant. With proper application and care, it can last up to two weeks without chipping or peeling.

9. Can I use your gel nail polish without a UV or LED lamp?

No, our gel nail polish requires a UV or LED lamp for proper curing. The lamp helps to harden the polish and ensure a long-lasting, salon-quality manicure.

10. Are your gel nail polishes safe to use?

Yes, our gel nail polishes are safe to use when used as directed. They are formulated to be free of harmful chemicals such as formaldehyde, toluene, and DBP. However, we recommend following the instructions and taking necessary precautions to avoid any potential allergic reactions or skin irritations.